How To's
- Getting Started
- What is Xserp?
 - What are the system Requirements for Xserp ?
 - Is Xserp made for any special business?
 - Which Industry can use Xserp?
 - Will Xserp work on my Apple Mac?
 - Can I access Xserp on my mobile phone or tablet?
 - I did not receive GSTIN. Can I use Xserp till I receive the GSTIN?
 - How do I enable GST in Xs Erp?
 - Is Data Secured in Xserp?
 - Can Auditor’s use Xserp?
 - How do I create and manage multiple organizations in Xs Erp?
 - I created two organizations under different email accounts.How do I bring both the organizations so that I can manage them under a single account?
 - Can I access Xserp offline?
 - Can we access Xserp data remotely?
 - Am I entitled to software updates/upgrades and how do I upgrade?
 - Does Xserp support Inventory also?
 - Do we have Sales & Purchase Management in Xserp?
 - Can we get Accounts Receivables (AR) and Accounts Payables (AP)?
 - Do we have inventory in Xserp?
 - Do we have payroll?
 - Does Xserp Include HR Module?
 - Can we create multiple users in Xserp?
 - How many remote users can use Xserp?
 - Is Cheque Management available in Xserp?
 - Can we maintain complete Financial Accounting in Xserp?
 - Can we issue Debit note and Credit Note in Xserp?
 - Does Xserp have Post-dated Voucher Management system?
 - Can I record a negative bill in Xs Erp?
 - What are some of the reports available in Xserp
 - Can we maintain Sales related reports?
 - Can we do multi-currency in Xserp?
 - Does Xs Erp Invoice support barcode scanning?
 - Does xserp allows different languages?
 - Can I provide an item name in various languages?
 - I want the contents of an invoice to be displayed in my language. Is it possible?
 - How do I make my company’s logo visible on all my invoices?
 - How do I add multiple logos for my organizations?
 - How to reset forget password?
 - When do I get in-app notifications in Xs Erp?
 - Is it possible to change the email address?
 - How can I associate unique templates to my customers/vendors?
 - How do I display my vendor/customer’s GSTIN in their transaction?
 - How do I change the date format for my organization?
 - Can I track the notification emails sent to my customers?
 - Can we use an external SMTP to send emails from Xs Erp Invoice?
 - How do I enable Two Factor Authentication for my Xs Erp Invoice account?
 - How do I change the primary email address that is used to access my Xserp account?
 - Can I download a copy of my data?
 - Does Xserp support Purchase Order Management?
 - Can we post queries directly to Xserp?
 - Can we maintain and generate report for more than one year data without splitting the data in Xserp ?
 - Can I reset my organization?
 - How do I delete my account?
 - What are the valid codes for states and union territories?
 
 - Profile
- How can I add customer/supplier to my xserp account?
 - How can I edit a supplier/customer details?
 - Can I upload my party details in bulk?
 - Is there any sample file for party bulk upload?
 - How can I add new fields to my customers/vendors?
 - Where do I enter the GST information of my customers/vendors?
 - How many contact persons can I add to a customer?
 - How do I add a secondary email address to my customers?
 - Can I have duplicates of customers/vendors with the same display name?
 - How can I import selective accounts/customers/vendors into Xserp?
 - How can I list out all my party in one window?
 - Can I filter my customer/supplier list?
 - How can I download my party details?
 - How can I assign alternate billing and shipping address for a customer/vendor?
 - If I modify the address of my customer, will that reflect in the invoices created for this customer?
 - How can I merge customers?
 - Can I delete a customer?
 - How can I add a material?
 - How can I upload my material list in bulk?
 - What are the quantity codes for various Units?
 - Can I add makes/Brand of the material ?
 - What is the price(store value) for?
 - How to add new category for my materials ?
 - Can I upload images and add SKU information to my items?
 - Can I delete an item? It shows me an error message when I try.
 - How do I add a new tax?
 
 - Accounts
- Can I Pay a Bill Partially?
 - How do I record partial payment against an invoice?
 - How can I record multiple invoice payments at once?
 - How to pay for bills via check?
 - How do I record an advance payment from my customers and apply them to their future invoices?
 - How can I record a refund for advance payments I’ve received?
 - How do I handle bounced checks in Xs Erp?
 - Where do I find the check number?
 - How do I reverse a journal entry in Xs Erp?
 - How can I record a refund for advance payments I’ve received?
 - How can I account for extra bank charges in Xs Erp such that my transactions match their respective bank payments?
 - How do I configure my chart of accounts?
 - Where can I enter the tax withheld while recording payments?
 - Can I pay expenses via check?
 - Can I delete my bank account in Xs Erp?
 - Why should I reconcile bank statements?
 - How do I match a transaction with multiple customer payments?
 - How do I match a downloaded bank transaction with multiple categories of transactions?
 - What is GSTR-1?
 - GSTR1 Sales report
 - GSTR1 Purchase report
 - GSTR2 Purchase report
 - How do I find the outstanding amount that customers owe me?
 - Where can I find my yearly income and expenditure?
 - Do my customers’ balances get carry forwarded to the next financial year automatically?
 - couldn’t see the correct amount which I had entered as the opening balance? What could be the reason?
 - I have taken a loan of $30,000 to buy a car for my organization. Every month I pay $750 (interest + Principal). How do I record and track this loan and interest in Xs Erp?
 - What are the documents that I should send to my accountant to file my taxes?
 
 - Inventory
- What is an issue? When should I create an issue?
 - How to create an Issue?
 - How to add bulk materials in issue?
 - Difference between issued for and issued to?
 - I need to add some additional information about a material while issuing, how to do it?
 - I do not have sufficient quantity of material , can I issue that material?
 - What is meant by internal receipt?
 - How to create an Internal receipt?
 - How to check the received material against an Issue?
 - What is an Indent?
 - When should I create an Indent?
 - How to create an Indent?
 - I want to create an indent for a material which I haven’t profiled yet? How to make it? Will that affect inventory?
 - What is the project tab for?
 - Can I add more categories in the Indent type?
 - What is Goods Receipt(GRN)?
 - When should I create a GRN?
 - Can I record a GRN for a Non Stock Material?
 - How do I bill partially from a purchase order? How do I create a single bill from multiple purchase orders?
 - How do I add attachments to bills?
 - I did not create a PO, can I inward a material through GRN? Will that effect in accounts.
 - What is the difference between recording a bill and recording an expense?
 - Why can’t I auto generate bill numbers in Xserp?
 - What does partially billed mean?
 - We do not maintain the Gate inward number, can I remove it from Mandatory?
 - How do I generate a delivery note in Xserp?
 - Difference between Delivery challan and Job work DC?
 - I do not want to enter my rates in DC, what should I do?
 - Can I modify my DC template?
 - How to check my Stock Report?
 - I can see few materials do not list out in the generated stock report. Why?
 - What is a Shortage list?
 - How can I generate a Shortage list report?
 - Can a bill number be repeated in Xserp?
 - How do I get the exact value of the goods in my Inventory?
 
 - purchase
- When do I need to create a purchase order?
 - How to create Purchase Order?
 - What is a Quick PO?
 - How to create a Quick PO?
 - How do I specify the expected delivery date of a purchase order?
 - Can I edit my PO?
 - What does each status of the PO specifies?
 - What is the Job order?
 - How do I add attachments to bills?
 - How do I check the indent that is waiting to create PO?
 - How do I check the list of pending PO’s?
 
 - Invoice
- How do I customize my invoice?
 - Is it possible to use two different invoices templates? If so, how do I choose them while sending invoices to my customers?
 - How can I change my PDF font?
 - How do I assign templates for my sales orders/purchase orders/Quotations?
 - Would I be able to adjust the column width of the item table?
 - How do I add bank details to my invoices?
 - I’ve specified a separate shipping address for some of my contacts, it still does not show up in the invoices I send.
 - Discounts don’t appear on my invoice PDFs.
 - How do I add my organization’s tax information to my invoice?
 - How do I add new fields to invoices for specifying additional information (Phone Number, Federal Tax, etc)?
 - How can I change the format of my organization address?
 - Discounts don’t appear on my invoice PDFs.
 - My Invoice status doesn’t show up on my PDF
 - I would like to print my invoice in a different size. Can I edit the size of the template so that it can fit on my invoice while printing?
 - How do I set the background image in my invoice template?
 - How do I add a signature to my invoice template?
 - I would like to add additional information about my items and display them on my invoices. How do I do that?
 - How do I change the page orientation of my PDF?
 - How do I add new fields to invoices for specifying additional information?
 
 - Audit
- What is internal auditing?
 - How does internal auditing work?
 - How to verify the audit note that has been generated automatically?
 - I need to credit my vendor for a bill which has not been paid yet. How do I create a credit note for my vendor?
 - What does rate difference means and PO rate difference means as reason in internal auditing?
 - Can I view an attached invoice in internal audit as reference?
 - How can I apply vendor credits to a bill?
 - When do I need to use a credit note?
 - How do I delete a credit note that has already been closed?
 - Can I skip the internal audit ?
 - I have not profiled the supplier for my materials, does it reflect in the internal audit?
 - When do I need to use a credit note?
 - How do I delete a credit note that has already been closed?
 - Why should I profile my material to its suppliers ?
 - How do I record an asset depreciation?
 - How do I record loans and repayments?
 - How do I record an expense refund?
 - How do I raise an invoice for a billable expense?
 - How do I record the refund of the excess payment I had made to a vendor?
 
 - Sales
- What is an Order Acknowledgement?
 - When should I make an Order Acknowledgement?
 - How to create OA?
 - Does making an OA affect the stock?
 - How to create Invoice?
 - I want to add more than one tax to an item. How do I do this?
 - Can I specify item prices in currencies other than my base currency?
 - How can I assign alternate billing and shipping address for a customer?
 - I would like to provide additional information about my item and display them on my invoices. How do I do that?
 - Can I pull multiple expenses to an invoice?
 - How can I convert a Quotation into an invoice?
 - How do I mark a draft as a sent invoice?
 - I want to provide discounts at invoice level. Can I?
 - How to download the PDFs of all the invoices in bulk?
 - How can I adjust my invoice total to include any miscellaneous cost?
 - How do I add additional cess to the existing taxes while creating an invoice for demerit or luxury goods?
 - Will sales orders affect my inventory?
 - How do I display my customer’s tax information on my invoice?
 - How do I apply SGST, CGST & IGST to my transactions?
 - I would like to provide additional information about my item and display them on my invoices. How do I do that?
 - Can I pull multiple expenses to an invoice?
 - Can I specify item prices in currencies other than my base currency?
 - How to create an invoice for the goods that have already been received?
 - When do I need to record a Sales Return?
 - How do I enter a Sales Return?
 - Does the Sales Return affect the inventory and accounts?
 - Can I view the material wise report in Sales?
 - What is a Custom Sales Report?
 - What are the types of invoice available in Xserp?
 - Will tax be calculated for each item when I invoice my customer?
 - How do I add attachments to bills?
 - How do I add shipping charges to my Invoices under GST?
 - How do I provide default customer notes, terms & conditions on my quotation?
 - Can accepted quotation be automatically converted to invoices?
 - How do I enter the invoice number range in the Documents Issued tab when I have a different series of invoice numbers for goods and services?
 - When do I need to create a sales order?
 - Can we create recurring invoice in Xserp?
 
 - Human Resource